Privacy Policy

Effective date: September 24, 2026

Elegant Green Design Inc. respects your privacy. This Privacy Policy explains how information is collected, used, and handled when you visit elegantgreendesign.ca or contact us through the website.

Information We Collect

When you submit our consultation form, we may collect:

  • Your full name
  • Email address and phone number
  • Project or property address
  • Selected project type
  • Details included in your message

We may also automatically receive limited technical information when you use the website, such as browser and device information, referring pages, pages visited, approximate geographic region, and interaction data.

How We Use Information

We use the information submitted through the website to:

  • Respond to inquiries and consultation requests
  • Understand the location and scope of a potential project
  • Prepare estimates or discuss design and construction services
  • Operate, secure, and improve the website
  • Measure website performance and understand how visitors use the site
  • Meet applicable legal and administrative requirements

Google Analytics and Cookies

We use Google Analytics 4 to understand website traffic and visitor interactions. Google Analytics may use cookies and similar technologies to collect information about website activity, device and browser details, approximate location, and referral sources. Google states that Analytics does not log or store individual IP addresses.

The information generated through Google Analytics is processed by Google in accordance with its own privacy practices. You can learn more through Google’s Privacy Policy. Google also provides a Google Analytics opt-out browser add-on.

Service Providers

We may use service providers for website hosting, email delivery, spam protection, form processing, analytics, and other operational services. These providers may process information only as needed to provide their services or meet legal obligations.

Retention

We retain inquiry and project information only for as long as reasonably necessary to respond, provide requested services, maintain business records, resolve disputes, and meet applicable legal obligations.

Your Choices

You may contact us to ask about personal information you have submitted through the website or to request a correction or deletion, subject to any information we must retain for legal or legitimate business purposes. You can also control or delete cookies through your browser settings.

Security

We use reasonable administrative and technical measures intended to protect information. However, no website, email system, or online transmission method can be guaranteed to be completely secure.

Third-Party Links

The website may link to third-party websites or services. Their privacy practices are governed by their own policies, and Elegant Green Design Inc. is not responsible for their content or privacy practices.

Changes to This Policy

We may update this Privacy Policy when our website, services, or privacy practices change. The effective date at the top of this page indicates the latest revision.

Contact Us

For privacy questions or requests, contact:

Elegant Green Design Inc.
Email: elegantgreendesign@gmail.com
Service areas: Kitchener, Waterloo, Cambridge, Guelph, and the Greater Toronto Area, Ontario, Canada.